State of Digital Customer Experience
How Generative AI and Personalisation Are Transforming the Digital Customer Experience Landscape
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Functional Area Functional Area/Department Highly recommend for re-marketing efforts and scoring, where available Creative: Art Buyer Creative: General Creative: Graphics/Visual Design Creative: UX/UI/Digital Product Design Creative: Video Customer Experience eCommerce Education Engineering/Development Executive/General Administration Finance Human Resources IT: Desktop Applications IT: Enterprise/Cloud Applications IT: Mobile Applications IT: Operations/General IT: Security Journalism Legal Marketing: Advertising Marketing: Automation/Ops Marketing: Brand Marketing: Content Marketing Marketing: Digital Marketing: Email Marketing Marketing: General Marketing: Social Media Other Procurement Public Relations/Affairs/Communications Public/Social Services Records/Forms Management Research/Sciences/Forensics Sales Sales: Operations Services: Customer Support Services: Professional/Client Training/Learning
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